Privacy Policy

Last updated: March 21, 2026

This Privacy Policy describes how CPI Malaysia Hub collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and the choices you have regarding your data.

Information We Collect

We collect information in several ways to provide and improve our services:

• Personal Information: When you register an account or contact us, we collect details such as your name, email address, phone number, and location.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent on pages, and search queries related to CPI data and cost of living information.
• Device Information: We collect technical details about your device, including browser type, operating system, IP address, and device identifiers.
• Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and analyze site performance.

How We Use Your Information

We use collected information for the following purposes:

• Providing access to our CPI monitoring tools, food price index tracking, and regional cost of living analysis
• Personalizing your experience and delivering relevant content about fuel subsidy effects and transport cost updates
• Improving our services based on user behavior and feedback
• Sending notifications about updates to CPI basket composition data and price changes
• Responding to your inquiries and providing customer support
• Ensuring website security and preventing fraud
• Complying with legal obligations and regulatory requirements

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you at any time.
• Correction: You have the right to correct inaccurate or incomplete information in your account.
• Deletion: You may request deletion of your personal data, subject to certain legal limitations.
• Opt-out: You can opt out of marketing communications and cookie tracking through your account settings.
• Data Portability: You can request your data in a structured, commonly used format for transfer to another service.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience and gather analytics about how you use our website. Cookies help us remember your preferences, understand which pages are most valuable, and track traffic patterns related to CPI data searches and cost of living monitoring. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled. For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Security and Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. Our security protocols include encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and protect your login credentials.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited information with trusted service providers who assist us in operating our website and providing services, such as hosting providers and analytics platforms. All third-party service providers are contractually obligated to maintain your data confidentiality and security. We may disclose information when required by law or to protect our legal rights.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. If you request deletion of your account, we will remove your personal data within 30 days, except where we are required by law to maintain records. Usage data and analytics information may be retained in anonymized form for statistical and research purposes.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our services constitutes your acceptance of the revised policy. We encourage you to review this policy regularly to stay informed about how we protect your information.